Thorpe Thewles Suites

Guests appreciate the comfortable beds, spacious rooms, and delightful hot tub. They also praise the friendly customer service and the well-maintained private hot tub. The accommodation is consistently clean and tidy.

I was very disappointed with my stay at this ‘lodge’ and hope others will take this into account before booking. Firstly, you are not booking a lodge, it is actually just a small bedroom attached to a lodge. It appears that the owners actually live in the lodge and have just added spare bedrooms either side of their home. The room even has 2 doors inside which lead into their main lodge. It feels as though you are staying in someone’s spare bedroom and you can hear other people throughout your stay. The small bedroom is very basic which I was surprised as other people’s reviews have described the rooms as ‘amazing’. The bed is very comfortable but that’s about it and there’s a small TV. The bathroom is also very small. There is a kettle in the room however I was only provided with ONE sachet of coffee and two sugars. The mugs were filthy and there was no tea spoon. We couldnt even have a cup of coffee each while I opened my birthday presents. There are also plastic cups provided which were all dirty and there are no facilities to wash them. The fridge is located outside in the hot tub garden which is inconvenient. The fridge also must have been too cold because it froze my sandwich and therefore I had to go hungry. They send you numerous emails and remind you numerous times about this being a ‘peaceful’ area which has a strict policy on no loud music or noise however at approximately 9pm there was very very loud booming music right outside the front door followed by loud chatting. Just before midnight there was also lots of shouting and arguing from other guests which I understand can’t be helped however it did seem to go on for quite some time then re started again just before 1am which disturbed our sleep. The loud voices outside continued late into the night. I also purchased an ‘additional extra’ for my 30th birthday which included banner, balloons, rose petals and a bottle of Prosecco. I was massively underwhelmed with this as it consisted of 3 cheap balloons, a few scattered plastic petals, a re usable banner that clearly doesn’t cost them anything at all to re use again and again. Included was the most disgusting, cheap and out of date bottle of Prosecco I have ever tasted in my life which knocked me sick after a few sips and made me feel sick for the rest of night. My advice would be definitely definitely don’t purchase any additional extras. If you wanted a morning dip in the hot tub you can forget it as they were cleaning it by 8.15am the next morning and I had to step over a large hose pie to retrieve my items from the outside fridge. Overall (apart from the mucky cups) the place was relatively clean and tidy and smells very nice. The room isn’t bad apart from it being small. The hot tub was lovely and private enough, but this place just absolutely is not with the price at all. I wouldn’t stay here again as I believe it is very over priced for what you get. I have emailed to express my complaints and a

Went here for a special occasion and thought we had booked a lodge and my partner rang up to ask if this was a lodge with a hot tub and they replied yes we now know that the lodges which are in the ground of this establishment but on a different website called TT lodges. We arrived to find we were in a bedroom attached to the main house. The room was basic with a double bed which I find strange as on reviews people are saying amazing rooms. The tv is 32 inch small which is strange when they are so excited about you being able to watch Netflix. The password for the internet is on the wall and in the brochure but the lady who welcomed us couldn’t believe we couldn’t connect so after contacted owner found out it had been changed unknown to her. We went into our hot tub and read restriction which were that we went allowed in the hot tub or are after 10 pm. We felt confined to our room. We attempted to lock the door and found out they had given us the wrong key so had to ring at the suprise of the owner who gave us a spare. In our room there was a door which had PRIVATE on which made us think the owner were right on opposite side so had to speak quietly and also a door leading to reception which was not needed so made the room feel smaller overall not what we wanted and not worth the money.